Privacy Policy

This PRIVACY POLICY provides Glue's policies and procedures with respect to the collection and use of your personally identifiable information as a user of the Website, as well as what choices you have about its use. Use of the Website is governed by the TERMS OF USE , which incorporates this PRIVACY POLICY by reference. In this regard, acceptance of the TERMS OF USE constitutes acceptance of this PRIVACY POLICY, all as expressly provided in the TERMS OF USE.

By accepting the TERMS OF USE and therefore this PRIVACY POLICY, you hereby confirm that you know that the Glue Website is a website operated by Glue, and you consent to the transfer of your personal data, where your personal data will be subject to Japan law and, if you live outside of Japan, the level of data protection may be different compared to your home country.Glue places the highest priority on online privacy.


Personal Profile Information

We encourage you to submit relevant information so we can provide you a more personalized experience on our site. We are not responsible for the personally identifiable information you choose to submit in your Personal Profile. When you update information, we usually keep a copy of the prior version for our records.


If you are a Registered Member, you may have the option to add one picture to your Personal Profile. This picture may also designate as your "Main Profile Picture". Your Main Profile Picture (if you provide one) is always viewable by other Registered Members.

Promotions, Contests or Surveys

From time-to-time you may be offered the opportunity to participate in a promotion, contest or survey on the Website (we will refer to all of these activities as "Promotions"). If you participate in a Promotion, we (or a third party identified by Glue), may request additional information from you - including personally identifiable information.

Information from Other Sources

From time to time, we may receive information about you from other sources and add it to our account information. For example, we may receive confirmations or other feedback from third parties engaged in Promotions. Additionally, we may purchase demographic information about you to allow us to provide you personalized offerings. We also may obtain search term and search result information from some searches conducted through the Web search features; search results and links, including paid listings (such as sponsored links from Google).

Website Traffic Information

We may also collect and analyze the Internet protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information, browser type and version, operating system. We also may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We collect this information from Registered Members, typically through automated methods.

Cookies and Pixel Tags

A cookie is a small piece of information that a Website can send to your browser and may then be stored on your computer's hard drive. It acts as an anonymous tag that identifies your computer, but not you personally. A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of the Website but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous Website visit and certain features of the Website may not be available.


The Purposes of the Utilization

The purposes of the utilization of the personal information shall be:
(1) to provide the Company’s services;
(2) to provide up-to-date information on the Company’s services;
(3) to utilize such information in order to improve the Company’s services and develop new services (including market survey activities by questionnaires and other methods);
(4) to conduct events, seminars, and campaigns, distribute newsletters, or otherwise provide such information as the Company or the Company’s business partners think is useful to users;
(5) to contact users by telephone, email, and postal mail, and through other means in relation to the respective items above; and
(6) to carry out other matters set forth in this Privacy Policy.

Personal Information Always Shown

The following personal information is always viewable only by Registered Members: your display name and Main Profile Picture.

Service Providers

We use third parties to provide certain administrative and service-related services on our site. These third parties may have access to all of your personal information. These third parties are prohibited from using your personally identifiable information for any other purpose.

Promotional Offers

Occasionally we send offers on behalf of other businesses. When we do this, we do not give that business your name and address. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code). Unless we provide you notice of other terms, this Privacy Policy will control the disclosure and use of the information collected during the Promotion.

Providing Personalized Services to You

By using Glue, you consent to the following:
We store information that we collect through cookies, log files, clear gifs, Internet Traffic Information and/or third party sources to create a "profile" of your preferences. We tie your personally identifiable information to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We use cookies and pixel tags to identify you as a return visitor and optimize and track your use of the Site. Doing so helps us provide enhanced features such as accelerated purchasing, customized and personalized shopping suggestions, personalized greetings, and storage of items in your shopping bag between visits. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We also use this information, which does not alone identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. If you would like to opt-out of these emails, you can do so in the "Your Account Settings" area of your Personal Profile. We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to, or control over, these cookies, and their use of cookies is subject to their own privacy policies, not the Glue Privacy Policy.

Business Transfers

By using Glue, you consent to the following:
To improve the offerings and selection at the Website, we may occasionally acquire subsidiaries or particular business units may be bought by or merged with another entity, entities, or individuals. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice(s) (unless, of course, the customer consents otherwise). Also, in the event that Glue or substantially all of Glue or the Website's assets are acquired, all customer information will of course be one of the transferred assets. Glue reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Glue or substantially all of it’s or the Website's assets to that successor in interest.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our business partners (including our advertisers). When sharing this information, we do not identify individual users.

Law Enforcement; Protection of Glue Inc. and Others

By using Glue, you consent to the following:
It is sometimes necessary to release account and other information when we believe it is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of Glue, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Under no circumstances, however, does this include selling, renting, sharing, or otherwise disclosing personally identifiable information from clients for commercial purposes in violation of the commitments set forth in this privacy policy. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or
(1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Glue, whether or not a response is required by applicable law;
(2) to enforce the Glue TERMS OF USE or to protect our rights; or
(3) to protect the safety of members of the public and users of the service.

With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to elect whether or not to share the information.


Communications Choice/Opt-out

Other than Service-Related Announcements and Customer Service communications (each described below), you may elect not to receive updates or notifications from Glue by unchecking "Send Me All Notifications" on your account's Account Settings page. You also may elect to receive only specific types of notifications, by checking one or more of the options available in Account Settings.

Special Offers and Updates

We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Your Account Settings" area of your Personal Profile.


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Your Account Settings" area of your Personal

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Generally, you may not opt-out of these communications, which are not administrative in nature.


Links to Other Sites

This Website contains links to other sites that are not owned or controlled by Glue. Please be aware that Glue is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the Website and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies only to information collected by this Website.

Co-Branded sites

This Website may contain links to other sites that are co-branded together with a third party. In such cases, Glue may or may not be responsible for the privacy practices of such co-branded sites. If Glue is responsible for the privacy practices, then this Privacy Policy will apply. If Glue is not responsible for the privacy practices and if the third party is not Glue' agent or service provider covered under this Privacy Policy, then Glue is not responsible for the privacy practices of such site. Again, we encourage you to be aware when you leave the Website and to read the privacy statements of each and every Website that collects personally identifiable information.

Journals and Blogs, Message Boards, Classifieds and Public Forums

Please be aware that whenever you voluntarily post public information to your journals, blogs, message boards, classifieds or any other public forums that that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. We are not responsible for the personally identifiable information you choose to submit in these forums.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. If you have any questions about security on the Website, you can send email us at

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. Generally, you may not opt-out of these communications, which are not administrative in nature.


You may correct, update or delete your Profile information, and update your registration information (other than with respect to your username) by logging into your account and accessing the "My Profile" option (available when logged in and viewing your Home Page).


You always have the right to refrain from providing any information (other than information required for registration). This may have an impact on use of the Website and on the ease of making, or ability to make, purchases or taking advantage of certain unique features of the Website. By providing information about third parties, you represent that you have all necessary authority and/or obtained all necessary consents from such person to authorize us to collect, use and disclose the information of such third parties. All such information shall be governed by the terms of this Privacy Policy.

Customer Communication

If you do not want to receive e-mail or other mail from us (other than required service-related announcements described above), then please adjust your account setting regarding email contact preferences (please see the "Account Settings" area of your Personal Profile). You cannot waive the applicability of the Terms of Use and other legal notices, such as this Privacy Notice, and if you elect not to receive those notices, they will still govern your use of the Website, and it is your responsibility to review them for changes.

Cookie Choices

All Web browsers have the ability to accept cookies, reject cookies, or to prompt the user before accepting them. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, affecting the acceptance of cookies means that you may not be able to use certain important features unless you leave them turned on.

Anonymous Browsing

A large number of products may be accessed without the use of cookies, or anonymously.

Changes in this Privacy Policy

If we decide to change this Privacy Policy, we will post the modified Privacy Policy on this Website to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. A user is bound by any minor changes to the policy when she or he uses the Website after those changes have been posted. If, however, we are going to use a Registered Member's personally identifiable information in a manner materially different from that stated at the time of collection, we will notify by posting a notice on the Website for 30 days.